FAQ
What shipping methods do you offer?
Domestic orders – Australia Post Express (2-3 business days)
*Excludes Darwin & Western Australia, which have longer estimated delivery times.
International orders – EMS Express (4-8 business days).
When will my order be shipped?
Orders are usually dispatched between 1-2 business days after an order is confirmed. During busy sale and promotional periods, we may have small delays, so we appreciate your patience.
I'm unsure about my size and need help
We want to make sure you have the perfect fit so you don't have to worry about returns and waiting longer to wear your new swim.
Contact us here and we will have one of our fit experts help you out. Make sure to add your measurements (Bust, cup size, waist, hips).
I'm going on holidays and left my shopping last minute
Place your order so it's in our system then contact us here and make sure you check the urgent box. We will work overtime to dispatch your order as timely as possible. For special occasions, we can do same-day shipping if placed before 11 a.m. Monday-Friday.
Let us know your deadline for receiving the package, and we will confirm with our shipping carriers. If there is not enough time we will refund your order before dispatch.
Shipping
Fast shipping
We only use EXPRESS SHIPPING with all our shipping carriers.
We use Australian Post Express, DHL Express and EMS Express.
Order tracking
Order tracking made simple and easy.
After your order has been dispatched, you will receive a shipping confirmation email using the email address entered at checkout. This email will provide you with a tracking number, simply click on the link provided in the email to track your order.
Get in touch
Contact us here with any questions and we will aim to get back to you as soon as possible.